Hotline.io is a mobile-first customer support and engagement platform.
It offers in-app chat, FAQs, and pro-active engagement tools for mobile on-demand/commerce businesses, and service businesses with mobile apps.
Handle 10x customers
- Manage rapid business growth without growing your support organization linearly. Hotline’s new high speed engagement UI makes it a breeze to interact with multiple users in real-time.
Context at your fingertips
- More than 80% of customer issues in mobile-first companies are related to the last transaction, and need resolution in minutes. Hotline’s smart plugs give all the context you need to solve issues while they still matter.
Let users help themselves
- Mobile users expect instant answers and do not want to call or email for help. Hotline makes it easy to access FAQs so that users can find answers even before they reach out to you.