ForeSee Replay enhances our customer experience analytics for web and mobile so you can more accurately pinpoint where your visitors are struggling and efficiently resolve issues that are negatively impacting the customer experience.
Accelerate Your Ability to Act - See which aspects of your web or mobile experience are impeding desired outcomes and quickly react
Visualize User Experiences by Segment - Dig deeper into the customer experience by looking at replays of key customer segments like first-time visitors, returning visitors, registered users, and more - View and segment replays by key behavioral metrics such as pages viewed, duration of visit, browser version and screen size
Isolate Issues - Target individual replays by examining open-ended customer feedback, low satisfaction scores, visitors who intended to purchase but did not and more - Determine if issues are linked to technical errors that could lead to lost revenue
Communicate and Improve - Gain visual evidence to help you present a case for change - Build organizational support by sharing replays annotated with your insights - Efficiently resolve web and mobile site issues and free up time to tackle other initiatives